MailBag Friday (#11)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.

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MailBag Friday (#10)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.

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MailBag Friday (#9)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.

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Mobile Thin Client Computing Made Easy

ThinManager Mobile for iOS is an iPhone or iPad app that can be downloaded for free from the Apple App Store. It allows you to connect to your ThinManager and manage it from your iPhone or iPad. You can shadow clients, change their configuration, restart, or disable them from the palm of your hand.

To use the ThinManager Mobile iOS app, simply visit the ThinManager Mobile page to download the Proxy Server.  After downloading, click the .exe file and the Proxy Server will install itself on your ThinManager Server and function as a service that will allow your mobile devices to talk to the SQL database.

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MailBag Friday (#8)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.

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MailBag Friday (#7)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.

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MailBag Friday (#6)

Every Friday, we dedicate this space to sharing Technical Support emails we have recently received.  Our hope is that this weekly feature will help to educate other ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great Technical Support is an essential part of any software product, and we are constantly striving to make your environment as productive and efficient as possible.

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A Walk through the Clouds


Unless you live under a rock on a deserted island, chances are you have heard about, considered using, or are moving toward “The Cloud.”  It is now a prevalent and unavoidable topic of conversation that has finally made its way from computing industry professionals to the general populace.   In the very near future, “The Cloud” will have become just another term in the lexicon of technology that people accept as a part of their daily computer activity, even if they don’t entirely understand it.  Much like instant messaging, search engine, the web, and Wi-Fi, the cloud is rapidly becoming as much a part of our daily lives as the bowl of cereal we have to start our day.

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The Evolution of the ThinManager Roadshow

This summer, representatives from ACP will once again embark on what has become a time-honored tradition – The ThinManager Roadshow.  For more than twelve years,ACP has been traveling across North America spreading the gospel of ThinManager everywhere they can and by any means necessary.  It is a somewhat outdated concept in a modern world filled with industry specific expos and online demonstrations, but to the people at ACP, it is just another thing that helps to differentiate them from the pack.

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Configuration and Setup for a Terminal

Here at ACP we often speak at great length about all of the amazing features ThinManager has to make your facility more secure and efficient.  But while perusing our blog archives, I realized that perhaps we have neglected explaining the basics and have placed the cart before the horse.   So I have decided to dedicate this week to explaining one of the most basic processes necessary to implementing ThinManager – setting up a ThinManager ready thin client.

Terminal Configuration Wizard

To connect a new terminal to your ThinServer, you must first set the basic configuration via DHCP or via a static IP.  Once the server and the terminal are communicating with each other, it is just a matter of clicking the appropriate selection boxes as you navigate the Terminal Configuration Wizard

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