MailBag Friday (#39)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

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ACP Adds “Tips & Gems” Video Series

Last month, we published the transcript of the “Developers Roundtable Discussion,” which was the most popular and highest attended session at our annual TMUG (ThinManager Users Group) Conference.  Every year, attendees have the opportunity to pose questions to our developers and share the answers they receive with other end users around the world.  This year, however, we expanded on this event and added a new segment simply titled “Tips & Gems.”

Presented by Tim Caine (Chief Technology Officer) and Paul Burns (Director of Education), this new segment was spawned by the desire to give end users answers to many of the questions posed to our developers over the years and simply explain the full range of ThinManager’s flexibility and functionality beyond its basic features.  “Tips & Gems contains a lot of little known features that most users aren’t aware of,” said Tim.  “Over the years we have nuanced and added functionality to existing features based on customer feedback and ideas we had during the development process.”

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MailBag Friday (#38)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

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Monthly Integrator Spotlight

The Desire for Virtualization Drives ThinManager Centralized Management in Ireland

For decades, industrial automation in North America has seen consistent growth in both volume as well as technological development.  In many parts of the world, however, there has been a slower adoption rate of these new innovations in the manufacturing sector.  One such innovation, Virtualization, has forced companies to reexamine their stance on waiting to adopt new technologies.

Enter NeoDyne, located in Cork, Ireland.  Specializing in creating production performance monitoring and process improvement solutions, this fifteen year old system integration firm has plunged into these new technologies head first as they continue to modernize facilities across Ireland.  One of their current deployments is a Manufacturing Information System (MIS) at the main processing facility owned and operated by a global leader in the cheese and whey protein market.

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MailBag Friday (#37)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

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TMUG 2013 Developers Roundtable Transcript

 This year at the TMUG Conference, end users got the opportunity to ask Tim Caine (Chief Technology Officer) and Randy Cannady (Director of Engineering) about some of the new features in the works for the ThinManager Platform 7 release later this year, offer suggestions to improve functionality from an end user perspective , and discuss future features and options.  Questions were also fielded online from various ThinManager users around the world.  The following is a list of those questions and the responses provided at the Developers Roundtable.

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MailBag Friday (#36)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

[...]

MailBag Friday (#35)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

[...]

MailBag Friday (#34)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

[...]

MailBag Friday (#33)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

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