MailBag Friday (#37)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.

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USB to VGA

ThinManager now allows you to convert a single monitor thin client to a multi monitor thin client   By purchasing a 3rd party adaptor (DL 195 Chipset), you can now convert a single monitor thin client to a dual monitor thin client.  Not only is it an inexpensive upgrade, butit also eliminates the need to purchase new thin clients to take advantage of MultiMonitor and MultiSession technology offered by ThinManager.

An added advantage of this feature is that our ThinManager software will prevent a user from expanding their multiple windows to an unusable size.  ThinManager will review your hardware and determine a maximum size and resolution based on how many sessions you are attempting to monitor at the same time with your current hardware configuration.

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