MailBag Friday (#12)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.


Real World ThinManager | Part 11

Medical Equipment Manufacturing

• IT maintaining and updating 100+ PCs on a weekly basis.

• Deployed thin clients and ThinManager’s WinTMC to existing PCs.
• IT can now manage and update the servers that deliver the application.

The IT department of a medical company had to patch and update over 100 PCs, usually every week, to deliver the latest version of Microsoft Office.

They switched to ThinManager and were able to move most of the users to ThinManager Ready thin clients. This allowed them to support and maintain two Office Suite terminal servers instead of 60 PCs.



ACP Announces Version 4.1

ACP announces version 4.1 of their award-winning thin client and terminal services management software.

New version will include support for managing virtual machine environments and an iPhone app

Alpharetta, Georgia, January 2011

ACP’s ThinManager version 4.1 release is scheduled for March 21, 2011 and will be demonstrated live at our TMUG User Group taking place in Atlanta March 29-31. (Register for TMUG2011)

ThinManager 4.1 will include the much anticipated support for virtual machine environments. Users who currently enjoy ThinManager’s ease-of-use when managing their terminal servers and thin clients will now have that same capability when it comes to virtual terminal server and desktop management. VM resources will appear in the ThinManager tree along with other sources currently available.


Top 10 Advantages to Using ThinManager

We all know that ThinManager is great, but do you know all the ways ThinManager can help you?  Here are the top 10 advantages of using ThinManager:

1.  Security: ThinManager knows the best security is not letting the problem close enough to be an issue, so we’ve created a secure environment. Terminal Servers can be secured away from public access, USB ports are closed by default and there are no CD or floppy drives to compromise security.  With TermSecure™ we added a second level of security with features like having users access and privileges controlled by administrator, an Auto-login option, and a key blocking module.


Use ThinManager to Shadow PCs

The other day I spoke with a company that wanted to monitor and control 400 PCs scattered around their plant.  Believe it or not, this is actually a job for ThinManager!

All that is needed is a ThinManager license and a copy of WinTMC for each PC.  In this case a single ThinManager Enterprise Server license would be the correct choice.  You would not even need a Terminal Server.  Because WinTMC also runs as a service, the administrator could use easily shadow and control each PC without even having the PC logged in.