{"id":1368,"date":"2012-08-24T13:50:11","date_gmt":"2012-08-24T13:50:11","guid":{"rendered":"http:\/\/blogs.thinmanager.com\/thinclients\/?p=1368"},"modified":"2012-10-02T19:38:55","modified_gmt":"2012-10-02T19:38:55","slug":"mailbag-friday-15","status":"publish","type":"post","link":"https:\/\/blogs.thinmanager.com\/thinclients\/?p=1368","title":{"rendered":"MailBag Friday (#15)"},"content":{"rendered":"

\"\"<\/a>Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. \u00a0This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. \u00a0Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.<\/p>\n

 <\/p>\n

Q-<\/em><\/strong>\u00a0 \u00a0I am having difficulty using\u00a0the USB to VGA adapter. When I try to use it, I get the following message: \u201cWarning: Monitor 2 not found or invalid video mode\u201d.\u00a0The Thin Clients I have are Wyse C10LE and are Dual Monitor and the USB to VGA Adapters are StarTech USB2VGAPRO which have the Displaylink DL-195 chipset.<\/em><\/p>\n

<\/div>\n

 <\/p>\n

A –<\/strong>\u00a0The USB to VGA adapter works on a single monitor unit. \u00a0 If you add it to a dual monitor unit the USB to VGA will take the place of the second unit. To get 3 screens on a dual thin client you need to add 2 USB to VGA units.<\/p>\n

-TM<\/p>\n

__________________<\/p>\n

Q-<\/em><\/strong>\u00a0We are in the process of setting up a system with 5 terminal servers and 32 Thin Clients.\u00a0 My question is, how many CAL\u2019s and or TSCAL\u2019s will I need?\u00a0?<\/em><\/p>\n

 <\/p>\n

A \u2013<\/strong>\u00a0If you have 32 thin clients you will need 32 ThinManager licenses, 32 Microsoft TS\/RDS CALS*, and 32 regular Microsoft CALs, plus what ever application licenses are required. \u00a0It doesn’t matter how many terminal servers you have since the ThinManager license applies to the thin client.<\/p>\n

 <\/p>\n

*Server 2003 and 2008 use the term Terminal Services Client Access License, or TS CAL.<\/p>\n

*Server 2008 R2 uses the term Remote Desktop\u00a0Services Client Access License, or RDS CAL.<\/p>\n

<\/div>\n
-TM<\/div>\n

__________________<\/p>\n

 <\/p>\n

Q-<\/em><\/strong>\u00a0We are having some issues with ThinManager after upgrading to Windows Server 2008. \u00a0Is there any documentation about issues caused by switching from 2003 to 2008?<\/em><\/p>\n

 <\/p>\n

A \u2013<\/strong>\u00a0The link below is our Server 2008 set up tips. \u00a0Hopefully it addresses the compatibility issues you are experiencing.<\/p>\n

http:\/\/www.thinmanager.com\/technotes\/10_Microsoft\/2008ServerTips.pdf<\/a><\/p>\n

<\/div>\n

-TM<\/p>\n

__________________<\/p>\n

 <\/p>\n

Q-<\/em><\/strong>\u00a0\u00a0I’m experiencing problems with service on my PC using a ThinManager iTMC connection from iPad. \u00a0I turned off firewalls and virus protection but still could not connect. \u00a0I also have a Wyse server loaded, is there a potential conflict?<\/em><\/p>\n

<\/div>\n

A \u2013<\/strong>\u00a0You need to have the ThinServer Proxy installed on any ThinManager server that you want to connect to.\u00a0\u00a0 You can find it here:\u00a0http:\/\/thinmanager.com\/ios\/iosProxy1.php<\/a><\/p>\n

-TM<\/p>\n

__________________<\/p>\n","protected":false},"excerpt":{"rendered":"

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. \u00a0This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. \u00a0Great technical support […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[22,23,59],"tags":[115,116,3,77,30,106,10],"class_list":["post-1368","post","type-post","status-publish","format-standard","hentry","category-education","category-general","category-real-world-thinmanager","tag-industrial-automation","tag-microsoft","tag-thin-client","tag-thin-client-management","tag-thinmanager","tag-windows-server","tag-wyse"],"_links":{"self":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/1368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1368"}],"version-history":[{"count":12,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/1368\/revisions"}],"predecessor-version":[{"id":1379,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/1368\/revisions\/1379"}],"wp:attachment":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1368"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1368"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}