{"id":1689,"date":"2012-10-31T17:18:57","date_gmt":"2012-10-31T17:18:57","guid":{"rendered":"http:\/\/blogs.thinmanager.com\/thinclients\/?p=1689"},"modified":"2014-09-15T09:03:03","modified_gmt":"2014-09-15T13:03:03","slug":"thinmanager-qa-2","status":"publish","type":"post","link":"https:\/\/blogs.thinmanager.com\/thinclients\/?p=1689","title":{"rendered":"ThinManager Q&amp;A"},"content":{"rendered":"<p><a href=\"http:\/\/blogs.thinmanager.com\/thinclients\/wp-content\/uploads\/2012\/10\/ThinManager-Logo-144.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1514\" src=\"http:\/\/blogs.thinmanager.com\/thinclients\/wp-content\/uploads\/2012\/10\/ThinManager-Logo-144.png\" alt=\"\" width=\"144\" height=\"119\" \/><\/a>Here at ACP we are constantly speaking to customers and integrators about their experiences with the\u00a0<a title=\"ThinManager Platform\" href=\"http:\/\/thinmanager.com\" target=\"_blank\">ThinManager\u00a0Platform<\/a>\u00a0so we can continue to improve our product and provide better service.\u00a0 Recently, we had an opportunity to speak with John Tertin, from <a title=\"ESE Inc.\" href=\"http:\/\/www.ese1.com\" target=\"_blank\">ESE Inc<\/a>.\u00a0to discuss the challenges involved in completing their small scale ThinManager deployment for <a title=\"Mariani Packing Company\" href=\"http:\/\/www.mariani.com\" target=\"_blank\">Mariani Packing Company<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Q- Has Mariani seen a value benefit in upgrading to a system containing only five ThinManager ready thin clients?<\/em><\/p>\n<p>A-\u00a0 Yes they have.\u00a0 They originally deployed three thin clients, with two remaining thick clients on the plant floor running the FactoryTalk View client. \u00a0I \u00a0explained that switching out one of those thick clients when they die would be extremely simple to do using ThinManager. They have found a lot of value in being able to switch out clients with no facility down time.\u00a0 They eventually took out the thick clients and it took less than 10 minutes to convert them to ThinManager ready thin clients. \u00a0They can now continue expanding their operation at will, which I\u2019m sure they are going to do.\u00a0 When they decide to move forward with expansion, \u00a0it will require no effort for them to be able to add any number of additional HMIs wherever they want to see them and they don\u2019t have to buy an industrial PC\u2026its cost effective.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Q- What does the current architecture look like now?<\/em><\/p>\n<p><em><\/em>A- As far as architecture, Mariani is a small facility so they don\u2019t have redundant terminal servers, they just have one.\u00a0 They are using both <a title=\"AppLink\" href=\"http:\/\/www.thinmanager.com\/technotes\/04_Configuration\/AppLinkDisplayClient.pdf\" target=\"_blank\">AppLink<\/a> and <a title=\"Shadowing\" href=\"http:\/\/blogs.thinmanager.com\/thinclients\/?p=1380\" target=\"_blank\">Shadowing<\/a>. \u00a0Mariani is a good example from a small perspective of how you can still find value in the product despite only having three clients initially.\u00a0 Were easily able to move their thick clients they had on to the network and it is easy for them to expand beyond that.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Q- Are they using any ThinManager Platform features to increase plant efficiency?<\/em><\/p>\n<p>A-\u00a0They have found a lot of use in the ability to shadow a session because we did a lot of changes there in a short amount of time and there was quite a learning curve for a lot of the operators.\u00a0 So the ability for me as the designer of the system to be able to shadow the actual terminal that an operator is standing in front of and be able to physically show them what to do was very valuable during the first couple of weeks at that project because I could be at the office VPN\u2019ed into their facility and physically show them on their screen as they were standing in front of it, what to do to correct or move forward with what their current process was.\u00a0 So they found that to be particularly very valuable.<\/p>\n<p>&nbsp;<\/p>\n<p>After finishing discussing the deployment with John, we received the following staement from Mariani Packing regarding their perspective on the conversation:<\/p>\n<p>&nbsp;<\/p>\n<p>According to Jesse Urban, the Director of Operations at Mariani Packing Company, ThinManager has proven itself to be the right solution despite the limited scope of the project.\u00a0 \u201c<em>Using ThinManager has reduced IT maintenance costs, eliminated the hassle of rolling out patches, and ended the practice of maintaining separate configurations on several plant floor HMIs.\u00a0 Installing additional clients is very easy to do.\u00a0 We\u2019ve already replaced some of our thick clients with ThinManager ready thin clients and it only takes about 10 minutes to add or replace a terminal in our production area,<\/em>\u201d states Urban.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>With such a wide range of facilities adopting the ThinManager Platform as their network management solution regardless of the size of the deployment, it is only a matter of time before ThinManager becomes the industry standard.<\/p>\n<p>&nbsp;<\/p>\n<p>______________________________________________<\/p>\n<p>&nbsp;<\/p>\n<h6>To review the cost savings of using the ThinManager Platform, visit our ROI Calculator\u00a0<a title=\"here\" href=\"http:\/\/www.thinmanager.com\/roi\/index.php\" target=\"_blank\">here<\/a>.<\/h6>\n<h6><\/h6>\n<p>&nbsp;<\/p>\n<h6>To read about successful ThinManager Platform deployments, visit\u00a0<a title=\"here\" href=\"http:\/\/www.thinmanager.com\/media\/index.php#appstories\" target=\"_blank\">here<\/a>.<\/h6>\n<h6><\/h6>\n<p>&nbsp;<\/p>\n<h6>To see when the next ThinManager 2-Day Training Session is being offered, visit\u00a0<a title=\"here\" href=\"http:\/\/www.thinmanager.com\/training\/\" target=\"_blank\">here<\/a>.<\/h6>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Here at ACP we are constantly speaking to customers and integrators about their experiences with the\u00a0ThinManager\u00a0Platform\u00a0so we can continue to improve our product and provide better service.\u00a0 Recently, we had an opportunity to speak with John Tertin, from ESE Inc.\u00a0to discuss the challenges involved in completing their small scale ThinManager deployment for Mariani Packing Company. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[66,59,57],"tags":[48,115,139,140,14,3,77,30],"class_list":["post-1689","post","type-post","status-publish","format-standard","hentry","category-news","category-real-world-thinmanager","category-release","tag-acp","tag-industrial-automation","tag-mariani-packing","tag-shadowing","tag-terminal-server","tag-thin-client","tag-thin-client-management","tag-thinmanager"],"_links":{"self":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/1689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1689"}],"version-history":[{"count":20,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/1689\/revisions"}],"predecessor-version":[{"id":1709,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/1689\/revisions\/1709"}],"wp:attachment":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}