{"id":2267,"date":"2013-03-29T14:16:11","date_gmt":"2013-03-29T18:16:11","guid":{"rendered":"http:\/\/blogs.thinmanager.com\/thinclients\/?p=2267"},"modified":"2014-09-15T09:03:18","modified_gmt":"2014-09-15T13:03:18","slug":"mailbag-friday-38","status":"publish","type":"post","link":"https:\/\/blogs.thinmanager.com\/thinclients\/?p=2267","title":{"rendered":"MailBag Friday (#38)"},"content":{"rendered":"

\"\"<\/a>Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. \u00a0This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. \u00a0Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.<\/p>\n

 <\/p>\n

 <\/p>\n

We recently deployed ThinManager and want to configure our control room with two thin clients, each using 5 monitors (4 standard size TFT and 40″ TFT above). We want to have 1 InTouch display client spread across the 4 TFT screens.<\/em><\/p>\n

Is it possible to get ThinManager to spread one display client across 4 screens similar to the extended desktop feature within windows? If so, is there any special client or hardware needed?<\/em><\/p>\n

 <\/p>\n

\n

All you need is a client capable of displaying 5 monitors, for example an Arista BoxPC 238D<\/a>, and a ThinManager\u00a0MultiMonitor<\/a> license. \u00a0MultiMonitor is included with ThinManager\u00a0XLi licenses<\/a>.<\/strong><\/p>\n

You can set the monitors up in any orientation that you want and broken up into any session layout that you want. \u00a0So four screens across the bottom with a single spanned session and one at the top with its own session is no problem at all.<\/strong><\/p>\n<\/div>\n

-TM<\/strong><\/p>\n

<\/strong>_________________ \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/p>\n

 <\/p>\n

We are running an older version of ThinManager (2.6) at this time, can I connect a printer to a thin client?<\/em><\/p>\n

 <\/p>\n

You would connect the printer via parallel port and configure the terminal with the local print module. Please see the enclosed KB articles as well as a copy of the 2.6 Manual.<\/strong><\/p>\n

http:\/\/www.thinmanager.com\/kb\/index.php\/Printer_Installation<\/a><\/strong><\/p>\n

http:\/\/www.thinmanager.com\/kb\/index.php\/Printing_from_Thin_Clients<\/a><\/strong><\/p>\n

http:\/\/thinmanager.com\/technotes\/00_archive\/Intro\/Manuals\/ThinManager_26_Help.zip<\/a>\u00a0\u00a0 <\/strong><\/p>\n

Note: Instructions on how to use the Local Print Module are on PDF Page 255<\/strong><\/p>\n

-TM \u00a0<\/strong><\/p>\n

________________ \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0<\/strong><\/p>\n

 <\/p>\n

 <\/p>\n

Can ThinManager be used to manage a Wyse ThinOS<\/a>-based device?\u00a0 I\u2019ve seen some mention of Wyse S10\u2019s but nothing detailed.<\/em><\/p>\n

 <\/p>\n

ThinManager can’t manage Wyse thin clients with the Wyse ThinOS, but there are quite a few Wyse models that you can PXE boot with ThinManager.\u00a0 You just have to enable the PXE server in ThinManager and then enable LAN\/PXE boot in the Wyse BIOS.<\/strong><\/p>\n

You can find more information about PXE booting clients in the manual or on our knowledge base, here:http:\/\/www.thinmanager.com\/kb\/index.php\/ThinManager_and_PXE_Boot<\/a><\/strong><\/p>\n

\n

-TM<\/strong><\/p>\n

_____________ \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0<\/strong><\/p>\n<\/div>\n

 <\/p>\n

I would like to display 4 separate Advantech 2053GL <\/a>thin clients on a single 60″ Display, \u00a0is this possible with the current software? \u00a0If not can this be added to a future release?<\/em><\/p>\n

 <\/p>\n

We would\u00a0recommend using the ThinManager\u00a0Tiling feature. This will allow<\/strong>\u00a0you to tile 4 separate Display Clients onto one monitor and allow control<\/strong>\u00a0over each, as well as the ability to make a single Display Client Full<\/strong>\u00a0Screen.<\/strong>
\n<\/strong><\/p>\n

Tiling may be setup by double clicking on your terminal, adding more than<\/strong>\u00a0one Display Client, and checking the “Enable Tiling” box on the Terminal<\/strong>\u00a0Interface Options window in the Terminal Configuration Wizard.<\/strong><\/p>\n

<\/strong>-TM<\/strong><\/p>\n

_______________<\/p>\n

 <\/p>\n

\n

I am currently evaluating your product ThinManager v6.0 with an Astec A3300 terminal. \u00a0<\/em>I would to know if you have a Citrix ICA module version 11 available for your software ?<\/em><\/p>\n<\/div>\n

 <\/p>\n

Our software works will all known versions of Citrix ICA. \u00a0<\/strong>Please see our Citrix ICA KB article for further details:<\/strong><\/p>\n

http:\/\/www.thinmanager.com\/kb\/index.php\/Citrix_ICA<\/a><\/strong><\/p>\n

-TM<\/strong><\/p>\n

\n

<\/strong>__________________________________________<\/strong><\/p>\n<\/div>\n

 <\/p>\n

To review cost savings of using the ThinManager Platform, visit our ROI Calculator\u00a0here<\/a>.<\/strong><\/p>\n

To read about successful ThinManager Platform deployments, visit\u00a0here<\/a>.<\/strong><\/p>\n

To see when the next ThinManager 2-Day Training Session is being offered, visit\u00a0here<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. \u00a0This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. \u00a0Great technical […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[22,59],"tags":[103,105,86,184,176,3,30,185,10],"class_list":["post-2267","post","type-post","status-publish","format-standard","hentry","category-education","category-real-world-thinmanager","tag-advantech","tag-arista","tag-citrix","tag-multiple-monitors","tag-pxe-boot","tag-thin-client","tag-thinmanager","tag-usb-printer","tag-wyse"],"_links":{"self":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/2267","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2267"}],"version-history":[{"count":19,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/2267\/revisions"}],"predecessor-version":[{"id":2284,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=\/wp\/v2\/posts\/2267\/revisions\/2284"}],"wp:attachment":[{"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2267"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2267"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.thinmanager.com\/thinclients\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2267"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}