System Integrators work hard. Projects usually take longer than expected as the scope stretches to meet the customer’s expectations. Every project has unique challenges. Sometimes you put in long days and weekend work to make sure everything gets done.
Because of these things and much more, successful SIs learn how to work very efficiently. When a tool or system can be utilized to make projects more streamlined, SIs will seek to redeploy that tool or system on other projects to help overcome the obstacles mentioned above.
In the course of providing solutions to customers, Panacea Technologies not only found a great technology to improve their customer’s computing, they also found a way to create a new offering that has the potential to change the benchtop and small-scale reactor space for the better. That technology is ThinManager from Rockwell Automation.
The current state of the benchtop and small-scale bioreactor market allows limited interaction with the reactors. Some facilities may have hundreds of reactors that need to be controlled and monitored. The issue is that these systems often use proprietary HMIs that have rigid limitations on how many units can be connected. Currently, many operators simply have to deal with monitoring one or two bioreactors at a time from a fixed terminal.
“We once saw an operator running around with kitchen timers, paper notebooks, and a Microsoft Surface all while standing in front of the proprietary HMI,” said Will Aja of Panacea Technologies.
Besides making lab operations inefficient, these systems have no real way of controlling user access. Panacea Technologies decided they could apply ThinManager to help solve these issues. What they have developed is not only a solution, but a whole new product to offer to their pharmaceutical customers.
Panacea knew that mobile tablets would be an excellent way to overcome many of these issues. But seeking more than just a mobile connection, Panacea also wanted to provide access to more reactors at a time.
“We envisioned a product where scientists could move freely through the lab interacting with all the Bioreactors in a lab quickly with an intelligent system that would know who had access to what based on where they were. ThinManager fit the bill perfectly here, and we are taking advantage of almost every single feature ThinManager offers.”