MailBag Friday (#36)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.



We recently purchased some industrial grade thin clients that aren’t on your XLi Compatibility List and we were able to successfully boot them via PXE and have them managed by ThinManager.  Is it possible to get XLi certification for them? Is it something we can do here? What kind of test you apply to thin client box in order to make it XLi certified?


The XLi certification is a list of units that we know will boot PXE and contain the chips that ThinManager supports. Not everything that works is on the XLi Compatibility List. It is just the list of ones we know work. [...]