Month: April 2013

MultiMonitor – Created By ACP, Driven by Arista

Tom Jordan

Almost fourteen years ago, ACP released ThinManager as a centralized management solution for the modern factory.  Since then, ThinManager has evolved into a complete platform that manages clients and their connections to servers, as well as a myriad of applications and visual resources.  While most of the evolution of ThinManager can be attributed to a handful of dedicated programmers and the vision of CEO Matt Crandell, the impetus for most of the features has come from the changing needs of ThinManager end users.  Most notably, is MultiMonitor, one of the most used and most versatile of the wide range of ThinManager Platform features. [...]

MailBag Friday (#42)

Tom Jordan

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#41)

Tom Jordan

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#40)

Tom Jordan

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#39)

Tom Jordan

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

ACP Adds “Tips & Gems” Video Series

Tom Jordan

Last month, we published the transcript of the “Developers Roundtable Discussion,” which was the most popular and highest attended session at our annual TMUG (ThinManager Users Group) Conference.  Every year, attendees have the opportunity to pose questions to our developers and share the answers they receive with other end users around the world.  This year, however, we expanded on this event and added a new segment simply titled “Tips & Gems.”

Presented by Tim Caine (Chief Technology Officer) and Paul Burns (Director of Education), this new segment was spawned by the desire to give end users answers to many of the questions posed to our developers over the years and simply explain the full range of ThinManager’s flexibility and functionality beyond its basic features.  “Tips & Gems contains a lot of little known features that most users aren’t aware of,” said Tim.  “Over the years we have nuanced and added functionality to existing features based on customer feedback and ideas we had during the development process.” [...]