Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible.
Category: Education
The 2012 ThinManager Roadshow Rolls to the Finish Line
Earlier this year, we wrote an article explaining the long and proud history of the ThinManager Roadshow. Since then, the Roadshow has spent the summer traveling across tens of thousands of miles while visiting eight cities, two countries, and hundreds of people all wanting to know how to get the most out of their ThinManager ready thin client systems.
This year, ACP raised the bar by holding the Roadshow at some of the most famous and eclectic locations we could find to make sure that after spending a day talking about how ThinManager increases efficiency managing automated industrial environments, that everyone could have a little fun. From stadiums, to racetracks, to museums, the legend of ThinManager continues to spread across the land.
MailBag Friday (#19)
Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.
Bringing a whole new meaning to “State-Of-The-Art”
For more than a decade, ThinManager by ACP has been helping companies and municipalities manage State-Of-The-Art automated facilities across the globe. Chances are that every day, you buy or use a product or service that ThinManager has helped deliver to you.
Over the years, our ever-expanding customer base has become the impetus for more ThinManager training and education offerings. From our Roadshow which comes to your hometown to deliver product knowledge to your front door, to our large product launch events, we have always looked for new and better ways to make sure that you get the most out of your ThinManager based thin client systems.
MailBag Friday (#17)
Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.
MailBag Friday (#16)
Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.
The Benefits of Shadowing Clients
Here at ACP, we have been working tirelessly to discuss and promote the important distinctions between ThinManager and the competition. The most prevalent of those distinctions is that while other centralized management solutions manage the server, ThinManager manages the clients as well as their connections to the server. A prime example of this is the Shadowing feature, which is perhaps the most used ThinManager function by customers as well as integrators.
Shadowing is a function that allows an authorized user to view what is running on a remote client from anywhere using a number of methods with just one simple mouse click or keystroke. For most system engineers, using Shadowing from their Control Room is the most common usage, as well as being simple and convenient to deploy. This useful feature greatly reduces the time between an operator reporting a problem and an administrator being able to review the current session. Now an engineer or administrator can simply view the individual session currently running at any client in the facility without having to leave the Control Room. With Shadowing, it now takes minutes to review a problem client or session instead of hours.
MailBag Friday (#15)
Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.
MailBag Friday (#14)
Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.
MailBag Friday (#13)
Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team. This weekly feature will help educate ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great technical support is an essential part of the ThinManager platform, and we are constantly striving to make your environment as productive and efficient as possible.