Every Friday, we dedicate this space to sharing Technical Support emails we have recently received. Our hope is that this weekly feature will help to educate other ThinManager users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation. Great Technical Support is an essential part of any software product, and we are constantly striving to make your environment as productive and efficient as possible.
Unless you live under a rock on a deserted island, chances are you have heard about, considered using, or are moving toward “The Cloud.” It is now a prevalent and unavoidable topic of conversation that has finally made its way from computing industry professionals to the general populace. In the very near future, “The Cloud” will have become just another term in the lexicon of technology that people accept as a part of their daily computer activity, even if they don’t entirely understand it. Much like instant messaging, search engine, the web, and Wi-Fi, the cloud is rapidly becoming as much a part of our daily lives as the bowl of cereal we have to start our day.
This summer, representatives from ACP will once again embark on what has become a time-honored tradition – The ThinManager Roadshow. For more than twelve years,ACP has been traveling across North America spreading the gospel of ThinManager everywhere they can and by any means necessary. It is a somewhat outdated concept in a modern world filled with industry specific expos and online demonstrations, but to the people at ACP, it is just another thing that helps to differentiate them from the pack.
Here at ACP we often speak at great length about all of the amazing features ThinManager has to make your facility more secure and efficient. But while perusing our blog archives, I realized that perhaps we have neglected explaining the basics and have placed the cart before the horse. So I have decided to dedicate this week to explaining one of the most basic processes necessary to implementing ThinManager – setting up a ThinManager ready thin client.
To connect a new terminal to your ThinServer, you must first set the basic configuration via DHCP or via a static IP. Once the server and the terminal are communicating with each other, it is just a matter of clicking the appropriate selection boxes as you navigate the Terminal Configuration Wizard
• IT and production are in separate facilities.
• IT was losing valuable resources while traveling to other sites for maintenance.
• ThinManager Remote Administration allows IT to control and manage a remote site from one location.
Many companies have one IT department that covers a number of locations requiring the IT staff to make regular visits to the other plants for maintenance and repair.
Using standard ThinManager utilities this same staff has access to all remote sites allowing the IT staff to manage them from a central location. They can even shadow sessions and view process and load statistics.
We all know that ThinManager is great, but do you know all the ways ThinManager can help you? Here are the top 10 advantages of using ThinManager:
1. Security: ThinManager knows the best security is not letting the problem close enough to be an issue, so we’ve created a secure environment. Terminal Servers can be secured away from public access, USB ports are closed by default and there are no CD or floppy drives to compromise security. With TermSecure™ we added a second level of security with features like having users access and privileges controlled by administrator, an Auto-login option, and a key blocking module.