ACP is growing

Ronald Farish

Technical Support Engineer

Ronald is the newest of the young guns at ACP. Ronald now lives in Atlanta, Georgia but he previously lived in Syracuse for 8 years.

Ronald came to us from Vonage Business Class where he did support and networking for VOIP. Ronald is the true definition of a techy and he has always been the go to guy for any type of service question or need. Ronald is a great addition to our support team!

James Ungvary

Regional Sales Manager -­ Northeast

James is a new addition to ACP’s sales team. James hails from Mystic, Connecticut. He attended the University of Connecticut where he studied and graduated with a degree in Manufacturing Engineering & Management in 2008. [...]

Moving Forward with a New Thin Client Setup

One of Ireland’s Largest Pharmaceutical Companies Deploys New Thin Client Infrastructure

When it came time to replace old PCs that had been used to manage the critical water operations at one of Ireland’s largest pharmaceutical companies, they called on SolutionsPT and Control & Information Management Ltd (CIM) in Dublin to recommend a new path forward. The customer needed to replace the system they were using to control the clean water input and the wastewater output for all of their facility’s processes. Both were GMP systems, critical to the site’s operation, providing water to the multiple buildings located at the site. [...]

MailBag Friday (#47)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#45)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#44)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#43)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#42)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]

MailBag Friday (#41)

Every Friday, we dedicate this space to sharing solutions for some of the most frequently asked questions posed to our ThinManager Technical Support team.  This weekly feature will help educate ThinManager Platform users and provide them with answers to questions they may have about licenses, installation, integration, deployment, upgrades, maintenance, and daily operation.  Great technical support is an essential part of the ThinManager Platform, and we are constantly striving to make your environment as productive and efficient as possible. [...]